(713) 816 - 4612
Our Services
Tailored QA Solutions for Hospice and Home Health
Second Sun Services offers tiered packages or customizable à la carte services to meet your unique needs. Each service comes with a dedicated account manager who works alongside you to ensure seamless support.
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At Second Sun, you’re not just another client—you’re a valued partner. Let us become a part of your team to streamline your QA processes, reduce compliance risks, and enhance the quality of patient care. We service Texas based hospice and home health agencies.
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Questions? Contact us today!
T: (713) 816-4612
What We Offer
Comprehensive QA Support
Second Sun offers a range of services to ensure accuracy and compliance. Our team reviews clinical documentation, including notes and Plans of Care (POCs), to ensure thoroughness and consistency. We assist with the month-end billing process, helping streamline procedures and ensure timely submissions. Additionally, we conduct checks on administrative paperwork to confirm all documentation meets required standards for Medicare and supports operational efficiency.
Staff Training and Education
Our monthly in-services offer valuable learning opportunities to empower your team by reviewing key topics and processes. During these sessions, we provide actionable compliance recommendations customized to your needs, helping staff manage documentation, billing, and other essential tasks on their own. This continuous training keeps your team up-to-date with best practices, fosters a culture of improvement, and ensures they can confidently and competently perform their roles.
Account Financial Services
We assist with the monthly billing submission process, ensuring all submissions are accurate, timely, and in compliance with Medicare guidelines. Additionally, we track payment remittance on a monthly basis to ensure proper reconciliation and accurate reimbursement. If applicable, we support current billing sequentials, to streamline the process and address any issues that may arise. Our services further include managing payroll to ensure that staff are compensated accurately and on time, while maintaining strict adherence to industry Medicare requirements and regulations.
À la carte and Add-On Services
Second Sun also offers a variety of customizable options, available à la carte or as add-ons. These include Medicare ADR support to help navigate and resolve audit requests, company compliance audits to ensure adherence to regulations and best practices, and scheduled or unscheduled surveys to assess and improve operational performance. We also provide onboarding support for new hires, ensuring they are properly trained and integrated into your team to maintain high standards of care and compliance.
At Second Sun Services, we understand the importance of efficient office and administrative operations in the success of your hospice and home health services. Our tailored management solutions offer comprehensive oversight of office and admin staff, ensuring smooth day-to-day operations. Whether it’s handling scheduling, maintaining accurate patient records, or managing communications, we provide skilled professionals to optimize your workflows, reduce administrative burdens, and ensure compliance with industry regulations.
Management of Office and Admin Staff
Dedicated Account Managers: Your Partner in Seamless QA Support
Our dedicated account managers serve as your personal point of contact, working closely with you to understand your unique needs and ensure seamless implementation of our services.
They provide ongoing support, guidance, and regular check-ins, helping you navigate any challenges and make the most of our solutions. With an account manager by your side, you can be confident that your QA processes are in expert hands, allowing you to focus on providing the best possible care to your patients.
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Contact us today!
T: (713) 816-4612